The users guide was excellent. It provided the information neeeded to connect and control the Crate system. Nothing was left to chance
Text excerpt from page 4 (click to view)
SIM card and battery information You must insert the SIM card and charge the battery before you can use the phone.
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It may take up to 30 minutes before an icon appears when charging. Remove the back cover by sliding it open and lifting it away from the phone. Insert the SIM card. Make sure the SIM card is placed under the silvery holders. Place the battery on the back of the phone with the connectors facing each other. Place the back cover into the slots on the phone and slide it into place. Connect the charger to the phone at the flash symbol with the symbol on the charger plug facing upwards. It may take up to 30 minutes before the battery charging icon appears in the display. Wait approximately 4 hours or until the icon indicates that the battery is fully charged. If you do not see the battery icon after this time, press any key or the joystick to activate the display. Remove the charger by tilting the plug upwards. Note: A red light displays the battery charging status: steady when charging with the phone off and flashing when charging is required.